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Get in Touch

Have a question, need help, or want to discuss enterprise solutions? We'd love to hear from you.

Ways to Reach Us

General Support

Questions about your account, billing, or API usage.

[email protected]

Sales & Enterprise

Custom plans, volume pricing, or partnership inquiries.

[email protected]

Documentation

API reference, guides, and code examples.

docs.yugovin.com

Response Time

We typically respond within 24-48 hours on business days.

Send Us a Message

Frequently Asked Questions

How do I get started?

Sign up for a free trial at app.yugovin.com. You'll get 50 free API requests to test our service, no credit card required.

What data sources do you use?

We use the official NHTSA vPIC database as our primary source, updated monthly. This ensures accurate and comprehensive vehicle data.

Do you offer volume discounts?

Yes! Our Enterprise plan includes custom pricing for high-volume users. Contact sales to discuss your needs.

What's your uptime guarantee?

We maintain a 99.9% uptime SLA for all paid plans. Our 4-layer caching architecture ensures reliability even if external sources are unavailable.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time from your dashboard. Changes take effect at the start of your next billing cycle.

Do you offer refunds?

We offer a 14-day money-back guarantee for new subscriptions. See our Terms of Service for full details.