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Get in Touch

Have a question, need help, or want to discuss enterprise solutions? We'd love to hear from you.

Ways to Reach Us

General Support

Questions about your account, billing, or API usage.

support@yugoinc.com

Sales & Enterprise

Custom plans, volume pricing, or partnership inquiries.

Request a Quote

Documentation

API reference, guides, and code examples.

docs.yugovin.com

Response Time

We review inquiries Monday through Friday and respond as soon as possible.

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Do not include passwords, API keys or payment details. See our Privacy Policy.

Frequently Asked Questions

How do I get started?

Sign up for a free trial at app.yugovin.com. You'll get 50 free API requests to test our service, no credit card required.

What data sources do you use?

Vehicle specifications come from the public NHTSA vPIC dataset, which we refresh monthly. This ensures accurate and comprehensive vehicle specifications.

Do you offer volume discounts?

Yes! Our Enterprise plan includes custom pricing for high-volume users. Contact sales to discuss your needs.

What's your uptime guarantee?

Our standard plans do not include a contractual uptime guarantee. Any Enterprise service commitments must be agreed in writing.

Can I upgrade or downgrade my plan?

Review the supported plan changes in Billing. The effective date is shown before you confirm an available change.

Do you offer refunds?

We offer a 7-day money-back guarantee for new subscriptions. See our Terms of Service for full details.